1.

What is your COVID-19 Policy? 

Our building is back open with special limitations for social distancing.

  • FOR ANYONE WITH KNOWN COVID-19 SYMPTOMS OR EXPOSURE, DO NOT ENTER THE BUILDING. 

  • When you arrive, please come inside to check in at the front desk. Limit of TWO people at the desk at a time.

  • Our lobby is open from 8am-8:30am for SURGERY and DENTAL DROPOFF only.

  • Our lobby is open with limited seating numbers from 8:30am-12pm Mon-Sat and 1:45pm-5:30pm Mon-Fri. Please allow priority seating for sick patients and their families and our senior citizen clients. 

  • When our lobby is at full capacity, all others will be required to wait in their vehicles for an exam room.

  • Limit of TWO people in an exam room at a time, regardless of the number of pets being seen. Euthanasia is the only exception. 

  • 100% Curbside is still an option. Please sign in at the front desk.

  • Masks are optional but highly recommended for unvaccinated clients. 

1.

What are your walk-in hours?

We see walk-ins MON-FRI 8:30am to 10:30am and 2pm-4pm and SAT 8:30am-10:30am.

Please note that appointments are priority and that we only have 1 doctor seeing patients every morning, Wed and Fri afternoons and 2 doctors seeing patients Mon, Tues, and Thurs afternoons. Every day can have an extended wait time due to a high volume of walk-ins.

2.

What types of payment do you accept?

We accept cash, personal checks, debit, credit, and CareCredit. Payment is due in full at the time of service.

3.

Are you accepting new patients?

Yes, we are currently accepting new patients. When visiting us for the first time, please bring any prior medical records and/or vaccine history from other clinics.

Our new patient form can be found HERE. Please take a few minutes to fill it out ahead of time for easier check-in.

4.

I am a new patient, what should I expect?

When you arrive, our receptionists will get you checked in and have you fill out new client paperwork. You can fill it out ahead of time by clicking HERE.

After checking in, a technician will bring you into an exam room and get everything ready for the doctor. 

Next, the doctor will do a physical exam and address any concerns you have with your pet. 

5.

When do you perform surgeries and dentals?

We currently perform surgeries MON, TUES, and THURS mornings and dentals on TUES and THURS mornings. 

All patients must be seen by a doctor before scheduling a procedure and be at least 5-6 months of age at the time of the operation for routine spays or neuters.